Can small travel agents work with Omni Trips?+
Yes. Our B2B support is for agencies handling a few individual pilgrims or families, and also for larger Umrah groups.
Do I need a large Umrah group to work with Omni Trips?+
No. Small-volume agencies are welcome. You can ask us for individual or small-group work.
Can my agency use Omni Trips only for BRN support?+
Yes, when the current Saudi requirement and availability allow it. You can ask for BRN, visa processing, hotels, transportation or other ground services on their own.
Does Omni Trips provide Makkah and Madinah ground services?+
We coordinate applicable Makkah and Madinah ground requirements through our operational network, including hotels, transportation, Meet & Assist, Ziyarat and related services.
Will Omni Trips contact my customer directly?+
Our B2B model supports your agency's backend work. Your agency keeps the customer relationship.
How can I verify Omni Trips?+
This website shows our IATA GoLite accreditation, GSTIN, Udyam number, Nusuk Masar external-agent season and Saudi External Agent Ministry number. The credentials page opens the IATA, GST, Udyam and Nusuk documents. Personal details on those copies are covered.
What is an External Umrah Agent?+
An External Umrah Agent takes part in the Saudi Umrah operational workflow through a contracted Saudi Umrah company and Nusuk Masar. Omni Trips is an Indian external agency. It is not a Saudi-licensed Umrah company.
How do I start working with Omni Trips?+
Message the B2B WhatsApp with your agency name, city and the service you need. You can also register the agency free at the agent portal. The application stays pending until Omni Trips approves it. You do not need to register only to ask for a rate.
Is the digital agent platform available?+
Registration and agent login are on the agent portal at agents.omnitrips.in. A new agency stays pending until Omni Trips approves it. Trip tools open only for an approved agency. Nusuk passport upload is not included.
Can I request Makkah and Madinah hotel rates without registering?+
Yes. Submit a hotel enquiry on the Hotels page, or message the B2B WhatsApp. Registration is optional for the first enquiry. Rates and room availability are confirmed only after supplier checks.
Are transport rates published?+
No. Routes and vehicle types are listed so you can enquire. A price is shared only after the date, route and passenger count are checked. There is no instant confirmation.